REGISTER HERE: https://amp-healthcare.ca/course/mastering-the-clinical-encounter


Course Description:

We know building rapport is a critical piece to successful patient outcomes but we rarely cultivate the skills in this area of our practice. Mastering the art of the building therapeutic connections, adeptly navigating challenging patient dynamics, and getting patient's buy-in with the treatment plans is an art and science. This course will teach you the science and the art. 

This 5-week live and online course is aimed at nurturing and sustaining robust therapeutic alliances—the foundation of any successful intervention. Through videos, key readings, group discussion and reflective exercises, you'll elevate your clinical interactions to new heights. Gain invaluable strategies for effectively managing difficult clients and addressing ruptures in the therapeutic relationship.

Join us and unlock the secrets to more patient engagement, more trust, and achieving unparalleled treatment outcomes.

Learning Objectives:

- Understand the concept of therapeutic alliance.
- How to structure the initial encounter with clients to maximize therapeutic alliance.
- Learn communication strategies to help understand the patient’s perspective.
- Understand which communication methods lead to the greatest patient satisfaction.
- Understand ways that clinicians can reflect and express empathy to their patients.
- Learn how there is a physiological response to an empathetic clinician and how this is a skill clinicians can improve.
- Learn how to create a treatment plan WITH a patient.
- Understand how to deal with rifts in the therapeutic alliance with clients.