WorkSafe BC


Occupational Therapist / Physiotherapist - Quality Assurance Supervisor

Reference: 035367

Duration: Permanent, Full Time

Location: Richmond, British Columbia

Deadline date : April 2, 2020


Are you an occupational therapist or physiotherapist with experience in rehabilitation program development? We're looking for a quality assurance supervisor to join our team to review external service provider programs that help provide quality service and support for injured workers. You'll visit clinical service providers throughout the province and prepare reports on your findings, participate on committees to relay recommendations on external providers, and work as a clinical resource.


Consider joining us in this important role where you'll have an opportunity to improve the design of healthcare programs and make an impact in the lives of injured workers.


As a quality assurance supervisor you will:

  • Field inquiries from both internal and external customers pertaining to the service delivery of your assigned programs
  • Conduct onsite visits to external service providers of clinical services in order to review WorkSafeBC funded services being provided for injured workers and to confirm contractual compliance; this may include interviews with injured workers to discuss their experience with the service
  • Assess relevant information regarding services and prepare reports on findings including outcome measures, compliance with expected standards, areas that require improvement, and major deficiencies and recommendations on improvements required or service provider status


We're looking for someone who can:

  • Work as a resource and expert on your assigned programs to both internal and external stakeholders, answering a variety of questions and assisting with concerns
  • Assist in developing and presenting educational sessions for external service providers and internal WorkSafeBC staff, both in group and individual settings
  • Maintain the currency of your professional skills by appropriate continuing education, such as accessing professional journals and attendance at lectures, conferences, courses, and professional meetings
  • Travel to locations in BC and stay overnight as required


Your experience and educational background:

  • An occupational therapy degree and current registration with the College of Occupational Therapists of British Columbia or
  • A physical therapy degree and current registration with the College of Physiotherapists of British Columbia
  • A minimum of three years of healthcare industry experience, of which two years is recent experience as a practicing as either an occupational therapist or physiotherapist
  • Experience in a quality assurance and/or rehabilitation program development is an asset
  • A valid BC drivers' license is required


If you require an accommodation in the assessment process, please email HR Testing Accommodation (SM) at the time you submit your application.


Who are we?

At WorkSafeBC, we're dedicated to promoting safe and healthy workplaces across B.C. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases do occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers' compensation system today and for future generations. We're honoured to serve the 2.4 million workers and 245,000 registered employers in our province.


We recognize that our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences, and which reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. We encourage all qualified applicants to apply.


What's it like to work at WorkSafeBC?

It's challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.


Our benefits

Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, your total compensation package includes vacation, optional leave arrangements, health care and dental benefits, and contributions toward a defined benefit pension plan. As a member of our team, you'll have access to services and benefits that can help you get the most out of work — and life. Learn more about what we offer.


If you're the successful applicant, we'll be making a conditional offer contingent upon your clearing a criminal record check under the Criminal Records Review Act. At the time of offer, you'll need to provide consent for a criminal record check. Once we receive clearance, we'll confirm your offer of employment.


WorkSafeBC is an inclusive and accessible employer committed to employment equity objectives and invites applications from all qualified individuals. Only those under consideration will be contacted. If you're unsuccessful, please accept our appreciation for your interest.


This position is restricted to those legally entitled to work in Canada.


Thank you, in advance, for applying.

Please apply online at:

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