Complaint Handling Procedures

Any issues or complaints can be directed to the respective division manager or head.

Membership services and Customer Service: Chief Executive Officer

Continuing professional education, practice issues:  Director of Professional Practice

Advocacy:  Chief Executive Officer

Professional affairs, national certification examination: Chief Executive Officer

For further resolution of complaints or privacy concerns Chief Executive Officer

If you would prefer to call or write, please refer to our  contact information page  .

Copyright 2016 Canadian Association of Occupational Therapists
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100-34 Colonnade Road
Ottawa, ON K2E 7J6 Canada